SSS (Scottish Student Sport) hosted two successful football finals at Oriam this month. Find out more about the competition and final results here. If you’ve not heard of SSS before, they are an organisation focussed on sports opportunities for Scottish Universities and Colleges.
Scottish Student Men’s Football Final
On Wednesday 13th April, we witnessed a tense match between Heriot-Watt University and University of Stirling in the Scottish Student Men’s Football Final! Heriot-Watt secured a monumental victory to lift the Queen’s Park Shield. The Shield returns to Heriot-Watt after a 16 year wait! It was a fantastic win at home for the team.
You can read the full article on the SSS website here
Scottish Student Women’s Football Final
On Wednesday 20th April, SSS returned to Oriam for the Women’s Football Final. The University of St Andrews met The University of Stirling in a gripping match. The winners would lift the newly renamed #SheCanSheWill Cup.
The closely fought match finished overtime in a 0-0 draw. In a nail-biting penalty time, St Andrews clinch a 3-2 victory.
You can read the full article on the SSS website here
Facility Update 17th March
Car Park Access
The main car park barrier has now been repaired and the exit barrier is just awaiting a few replacement parts to complete the repairs this week. This is much needed to improve access and control the flow of cars into the main car park.
The car-park barriers should be in full operation from Monday 21st March.
The barriers will operate between the following times;
Monday, Tuesday, Thursday , Friday 6.30am – 10pm
Wednesday 6.30am – 2pm
Saturday & Sunday 8am – 8pm
How can I access the members carpark?
Oriam Members, you can use your black oriam membership card for carpark access. Please note student cards do not work on the carpark barrier.
If you regularly visit Oriam and do not have an access card, then please contact your facility booker to receive the Car Park Barrier code. Alternatively, if you wish a card this can be purchased from main reception for £1. If your current card does not work on the carpark barrier, please bring it to reception to be reactivated.
Visitors requiring access to the disabled parking spaces without a card or code can request access at the barrier, just select 1 and then the bell symbol on the keypad to call through to reception.
Car Park Respect
If the car park is full and you are still looking for parking on Campus the car parks, A, B & H are the closest to the facility and a short walk from the main entrance.
We have been experiencing a lot of poor car parking with cars double parked and parking in the disabled bays which is preventing those with blue badges using these allocated spaces. We respectfully ask that all patrons adhere to parking in the correct bays when visiting the facility. Additional security patrols have also been requested to help with the flow of traffic and improvement for those who need to use the disabled bays.
In the meantime, if you do have a question or feedback on our car park or other facilities, please do email us directly at email@example.com and this will be passed to our Director of Operations to review.
Scottish Covid Rules
The Scottish Government has updated the restrictions and requirements for covid-19 safety. Many of the restrictions are easing however the legal requirement to wear a mask in public spaces and public transport has been extended to early April.
BBC News Scottish Government update.
We appreciate all our visitor co-operation on the current mask rules. We will continue to ask visitors to always wear a mask in our reception and corridor areas. When the mask rules are relaxed, we will review our policy at Oriam and inform our visitors of any changes.
On Sunday 6th March, come along and show your support Oriam select football team who take on a Back Onside select team to celebrate the launch of the new partnership. Oriam’s team combines Oriam staff and Heriot-Watt University Football Club (HWUFC) alumni, while Back Onside’s team will include a number of current and ex professional footballers that the charity has supported or worked with.
Back Onside are a Scottish mental health charity who by partnering with Oriam are aiming to help people’s mental health through the medium of sport.
The match will take in Oriam’s indoor pitch with a 1pm kick off (spectator access from 12). Tickets are priced at £5 per person and available to buy here – Eventbrite| Back Onside v Oriam Charity Football Match
The Oriam squad will be managed by current Heriot-Watt University Football Club (HWUFC) Head Coach, Banji Koya, who will have a strong squad to choose from, including eight ex-Heriot-Watt players/ coaches:
Ross Campbell (Oriam, Montrose & ex HWUFC)
Anton Dowds (Falkirk & ex HWUFC)
Aidan Quinn (Montrose & ex HWUFC)
Chris Donnelly (HWUFC)
Omar Kader (ex HWUFC)
Gav Malin (ex HWUFC)
Chris Smith (ex HWUFC)
Chris Sellar (Oriam/ ex HWUFC)
Also joining the HWUFC alumni are Oriam staff and friends of Oriam, including:
Stevie Crawford (East Fife)
Danny Denholm (East Fife)
Kieran Kennedy (Oriam)
John Lowe (Oriam)
Isaac Mackie (Oriam & HWUFC)
Amber Robertson (Oriam)
Mark Leslie (SFA)
Stew Fowlie (Scottish Student Sport)
Facing the Oriam squad will be the likes of Rab Douglas (ex Celtic), Tam McManus (ex Hibs), Jamie Walker (Bradford FC & ex Hearts) and Danny Swanson (East Fife), among an array of ex professional players.
Player sponsorship opportunities are still available at £100 per player and anyone interested should email firstname.lastname@example.org
Get along and show your support to the team, while raising some valuable money for Back Onside.
Back Onside are delighted to announce their new partnership with Oriam, Scotland’s Sports Performance Centre. Opened in 2016, Oriam is perhaps best known for playing host to a range of high performance sports groups such as Hearts, SRU and SFA however the centre also provides a wide range of health & physical activity services to students, staff and the local community. With Back Onside being focused on supporting people with their mental health through sport-based activity, it seems the perfect partnership and both are looking forward to an exciting year ahead. While Back Onside’s beginnings are firmly planted within football, the charity is keen to work with many more sports to provide mental health support.
To kick off the partnership, Oriam are hosting a charity match on 6th March which will see Back Onside Select dust off their boots for the first time since November and take on an Oriam Select side. As part of their partnership, Oriam will continue to host vital fundraising matches for Back Onside throughout the year as well as providing space for meetings and support the launch and running of the new Back Onside Academy. Back Onside in return will provide support and counselling services to Oriam staff and Heriot-Watt Sports Union volunteers and help promote positive wellbeing & mental health to their members. Libby Emmerson, Back Onside Founder said:
“We are so excited about our new partnership with Oriam. After a tough couple of years for our charity due to Covid restrictions stopping all our big fundraising events, this feels like a great way to kick off 2022. We can’t wait to see where this partnership takes us as we have shared values and goals making it the perfect match for both sides.”Libby Emmerson, Back Onside Founder
Founded on shared set of beliefs, Chris Sellar, Head of Delivery at Oriam, hopes the partnership will create a home away from home for the charity and the people they support. He also said:
“We are really excited about this new partnership with Back Onside as we are completely aligned on the value of sport and physical activity to create and maintain positive mental health. At Oriam, we are passionate about providing services that will enable positive physical and mental health and this underpins a lot of what we do. Back Onside has been growing in reach and impact over the last few years and we are delighted to be in a position to help support their growth at an exciting stage in their development through this partnership. We have many exciting ideas to bring to life under this new relationship, starting with the much anticipated Oriam select v Back Onside select charity match”Chris Sellar, Head of Delivery at Oriam
Back Onside is a Scottish based charity committed to tackling mental health illness. With 1 in 4 people experiencing mental health illness each year in the UK, yet only a quarter of these people receiving treatment, Back Onside work with both individuals and teams to tackle this, offering support and encouraging recovery through sport activities. They are focused on helping people by promoting self-confidence, raising self-esteem, unlocking inner potential and promoting sports-based activity. Back Onside are proud to count Sheridan Smith & Gary Hollywood amongst their Patrons as well as Ambassadors from the sporting world including footballers Kris Doolan & Junior Mendes & Scottish Rugby professional Fraser Brown.
For more information, please contact Libby Emmerson on 07528 243 100 / email@example.com.
Monday 7th February 2022
Due to a significant update for our bookings and memberships system, there will be reduced service at Oriam on Monday 7th February. This update will be beneficial for our bookings and memberships for the future, however it does require a full system shutdown for 24 hours.
Whilst the system is shutdown, we will be unable to process any payments or make any changes to bookings and memberships. We have made provisions to enable us to run most services for the duration of the system shutdown so you can still enjoy your favourite Oriam activities.
Facilities will be open to Members and pre-paid team bookings only, there will be no guest passes or pay-as-you-go bookings available for the day. The Bistro Tuk-tuk will be closed for the day. We plan to offer self-service tea, coffee and water at reception instead.
The gym and casual sport (except casual Football) will be run on a walk-in basis for members only. We will not be taking any pre-bookings for the gym or casual sport for the day. Attendance and area capacities will be monitored by Oriam staff throughout the day. If you plan to visit the gym or play casual sport on Monday 7th February, you will be asked to present a valid member ID card before starting a session.
Group Exercise Classes, Kids Classes & Walking Football will all be open to pre-book until the evening of Sunday 6th Feb. Attendance registers will still be taken on the day.
If you have a regular pitch or sports hall booking for Monday 7th Feb and you normally ‘pay on the day’, we ask all payments to be made before 8pm on Sunday 6th ahead of your Monday booking.
Online pre-booking for classes and activities scheduled for the 8th– 14th Feb will be temporarily unavailable on the 7th.
All Fitness, Group Exercise and Casual Sports on Monday 7th Feb will be limited to Members Only and members must show a membership card before starting an activity.
We will be unable to process any changes to member profiles on the 7th, we will resume processing any membership changes from the 8th February.
If you have any questions about activities and services on 7th February, please contact firstname.lastname@example.org or talk to one of our members of staff the next time you visit.
Find out more about upcoming improvements to our customer systems and processes
New Online Payment system
From the 30th December, we will be switching to a new system for online payments. The new system is fully adapted for tablet and mobile devices, with a clean and simple layout for ease of use. If you make regular payments online or on our Oriam App, you will now have the option to save your payment details to speed up the process!
The new system has been thoroughly tested however, if you have any difficulties with making an online payment please contact reception on 0131 451 8400 or email email@example.com
New cancellation & no-show process
From the 4th January we will be implementing a new cancellation and no-show process for our group exercise classes. We have been tracking attendance for our classes and noticed a significant number of late cancellations or no-show members. This has an impact on overall access to classes for everyone, so we are introducing new cancellation and waitlist processes. This should increase overall availability for our members. The late-cancellation and no-show policy has now been included in our current Terms & Conditions (section 9.4)
How to cancel a class or activity
Members will now receive an email reminder the day before a pre-booked class. You can also add your bookings to your personal calendar, direct from our Oriam App. If you can no longer attend a class, please cancel your space at least 2 hours before the scheduled start time, so another member can enjoy the class instead.
You can easily cancel your booking on our Oriam App, Online Members Area or call reception on 0131 451 8400.
Here’s a quick guide video for how to book and cancel your classes on the Oriam App.
If a class is full, members can place their name on the waiting list. The list no longer has a priority order, if a space becomes available, all members on the waiting list are sent an invite to join the class and the place is then filled on a first come, first serve basis. This process is now automated so waiting members can be notified as soon as a space becomes available. These changes should improve the movement of class waiting lists.
If a class regularly has a waiting list, the fitness team will now have more accurate reports to assess the class timetable and make additions or changes to help meet member demand.
Late Cancellation & No-show Policy
The last part to the new process is our late-cancellation and no-show policy. From the 4th January, we will also implement a 3-step no-show and late-cancellation policy to encourage responsible bookings & cancellations.
A late-cancellation is a cancellation made less than 2 hours before the scheduled start-time of the class. A no-show is termed as no cancellation notice and no attendance, for a pre-booked class.
- First no-show or late-cancellation – Recorded on Member Profile
- Second no-show or late-cancellation (in a 60 day period) – Recorded on Member Profile, email reminder sent, next late-cancellation or no-show will result in a £3 charge and temporary reduced access.
- Third no-show or late-cancellation (in a 60 day period) – Final email notice sent and £3 charge applied to account, bookings access temporarily blocked. Once £3 charge is paid, account is reactivated and no-show record is reset to 0.
All no-show charges will go towards maintaining and improving Oriam facilities and services for the future.
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